Terms and Conditions of Use

Visiting or using the products displayed on the website www.krossoil.ro implies acceptance of the Terms of Use detailed below. For proper use of the website, we recommend carefully reading these Terms and Conditions.

Online Merchant

www.krossoil.ro is an online service administered by S.C. CONEX DISTRIBUTION S.A., with its registered office and correspondence address in Iași, 32 Calea Chișinăului Street, postal code 700180, Iași County, Romania, registered with the Trade Registry under no. J22/2934/2003, VAT ID 16019310, share capital 27,445,500 Lei, bank account no. RO10BACX0000000487006000 opened with Unicredit Iași, email: [email protected].

We reserve the right to make changes to these Terms and Conditions, as well as any changes to the www.krossoil.ro website, without prior notice. By accessing the Terms and Conditions page, you can always read the most recent version of these provisions.

The relationship between the parties is governed by the following legislation:

  • Government Ordinance no. 21/1992 on consumer protection
  • Government Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals
  • Law no. 363/2007 on combating unfair commercial practices in the relationship between traders and consumers and harmonising regulations with European consumer protection legislation
  • Law no. 365/2002 on electronic commerce

Intellectual Property and Copyright

The entire content of the www.krossoil.ro website, including texts, images, graphics, web design elements, scripts and any other data, is the property of S.C. CONEX DISTRIBUTION S.A. or its suppliers and is protected under copyright law and intellectual and industrial property laws. The use, without written consent, of any elements from the www.krossoil.ro website or of any of the elements listed above is punishable in accordance with applicable law. To report intellectual property rights issues, you may use the email address [email protected].

Providing Personal Information

The provision of services on www.krossoil.ro will begin immediately after all required registration formalities have been completed. The information provided must be accurate. By choosing to register, you agree to provide us with your correct name, address and other useful information. To correct or update this information, access your account. By accessing your account and using your personal password, you are responsible for all actions resulting from their use. SC CONEX DISTRIBUTION SA cannot be held responsible for errors resulting from the user’s negligence regarding the security and confidentiality of their account and password.

Personal Data Security

Your personal data may be used by SC CONEX DISTRIBUTION SA to inform you by email, post or other means of communication about subsequent actions, to prepare statistical reports, etc. Your personal data may be transmitted to the competent authorities for the purpose of carrying out justified checks required by law. The data provided by customers is strictly confidential. SC CONEX DISTRIBUTION SA undertakes not to provide this data to third parties or companies and to use it strictly for the purposes of the business relationship between the customer and SC CONEX DISTRIBUTION SA.
This website uses security measures against the loss, alteration or misuse of information under our control. SC CONEX DISTRIBUTION SA undertakes to respect your rights granted by Law 677/2001 and, at your request sent to [email protected], undertakes to rectify, update, block, delete or transform into anonymous data, free of charge, any data whose processing does not comply with the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data; and to cease processing your personal data.
SC CONEX DISTRIBUTION SA certifies that it will respect the rights granted by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, Law no. 365/2002 on electronic commerce, as well as Ordinance no. 130/2000 on consumer protection in the conclusion and performance of distance contracts, as subsequently amended. These rights include, but are not limited to:
the right to request SC CONEX DISTRIBUTION SA to confirm whether or not it processes your personal data, free of charge for one request per year;

  • the right to request SC CONEX DISTRIBUTION SA to rectify, update, block or delete, free of charge, any data provided whose processing does not comply with the provisions of Law no. 677/2001;
  • the right to request SC CONEX DISTRIBUTION SA to cease, free of charge, the processing of your personal data;
    Any attempt to access another user’s personal data, modify the content of the www.krossoil.ro website or affect the performance of the server on which the www.krossoil.ro website operates will be considered an attempt to defraud the website and will result in criminal investigation against the person or persons who attempted such actions.

Presentation of Services and Product Descriptions

SC CONEX DISTRIBUTION SA reserves the right to make changes at any time to the technical data presented on the www.krossoil.ro website, without prior notice. Product descriptions displayed on the www.krossoil.ro website are for informational purposes only and do not constitute a contractual obligation. Photographs displayed on the www.krossoil.ro website are for informational purposes only and differences may exist between the photographs and the actual products.

SC CONEX DISTRIBUTION SA assumes no responsibility and cannot be held liable for any damage resulting from the use of products purchased following recommendations presented on this website for purposes other than those specified by the manufacturer.

The entire content of the www.krossoil.ro website – images, texts, graphics, symbols, web design elements, emails, scripts, programs and other data – is the property of www.krossoil.ro and its suppliers and is protected by copyright law (Law no. 8/1996) and intellectual and industrial property laws. The use of any of the elements listed above without the consent of www.krossoil.ro is punishable in accordance with applicable legislation.

The products displayed on www.krossoil.ro are produced and marketed by www.krossoil.ro. Product prices may be changed at any time. Please check the final sale price before purchasing a product.

Warranties and Limitations

www.krossoil.ro provides no express or implied warranty regarding this website. Everything related to this website is provided as is, for as long as it is available and without any other warranty. SC CONEX DISTRIBUTION SA assumes no responsibility if the website cannot be accessed by users for an unlimited period of time for any technical or commercial reasons. We apologise for any errors in use caused by changes, settings, upgrades, etc. made by the hosting company, but full responsibility lies with the hosting provider. SC CONEX DISTRIBUTION SA reserves the right to change part or all of the information presented on the website at any time, without prior notice to users. SC CONEX DISTRIBUTION SA reserves the right to suspend or discontinue this website without prior notice to users. SC CONEX DISTRIBUTION SA makes no representation on this website regarding compatibility between users’ computers and this website. Access to this website is voluntary, and users irrevocably and unconditionally assume responsibility for accessing this website.

Force Majeure

www.krossoil.ro, its affiliates and/or, in general, suppliers of products or services to www.krossoil.ro cannot be held responsible for any delay or error resulting directly or indirectly from causes beyond the control of www.krossoil.ro. This exemption includes, but is not limited to: malfunctions of www.krossoil.ro technical equipment, internet connection failures, telephone connection failures, computer viruses, unauthorised access to www.krossoil.ro systems, operating errors, as well as cases of force majeure stipulated by applicable legislation.

Advertising

www.krossoil.ro may display advertisements on its pages for products in its own range, as well as for products or services belonging to third parties. By using www.krossoil.ro and accepting its Terms and Conditions of Use and Privacy Policy, you expressly agree to receive such commercial communications.